Shipping policy

📦 Order Processing Time

  • Orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Delivery Time (Pakistan)

  • Major Cities (Lahore, Karachi, Islamabad, Rawalpindi): 2–4 business days

  • Other Cities & Towns: 3–6 business days

  • Remote Areas: 5–8 business days

Delivery times may vary depending on your location and courier service.

💰 Shipping Charges

  • Standard Shipping Charges: PKR 200–300 (depending on location)

  • Free Shipping may be available on selected products or orders above a certain amount.

📍 Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) all over Pakistan.

  • Please ensure you have the exact amount ready at the time of delivery.

📦 Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS or email.

  • You can track your parcel through the courier company’s website.

⚠️ Delivery Delays

Delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service issues

We will keep you informed in case of any unexpected delays.

📦 Damaged or Lost Parcels

  • If your parcel arrives damaged or you do not receive it, please contact us within 48 hours.

  • We will investigate and offer a replacement or refund if applicable.

📝 Incorrect Address

  • Please provide a complete and accurate address with a valid phone number.

  • Nobella is not responsible for delivery issues due to incorrect information.

📞 Contact Us

For any shipping-related queries:

Thank you for shopping with Nobella 
We value your trust and are committed to providing the best service!